Welcome to U-FIRST. By using our website and digital marketing services, you agree to play by the following rules. They’re not scary, just the basics that protect both of us.
1. Who We Are
U-FIRST is a UK-based digital marketing agency that provides services including SEO, social media marketing, PPC, copywriting, and content creation. When we say “we,” “us,” or “our,” we mean U-FIRST. When we say “you,” we mean… well, you.
2. Using Our Website
You’re free to browse our site, read about our services, and get in touch with us. But please don’t misuse our content, try to break the site, or pretend you’re us (trust us, being an agency is hard enough).
3. Services
When you hire U-FIRST, we’ll agree on a scope of work, pricing, and timelines in writing. We’ll do our part (providing the digital marketing magic), and you’ll do yours (providing information, access, and timely feedback). Simple teamwork.
4. Payments
We like keeping money matters straightforward. Payment terms will be clearly set out in your proposal or contract. Please pay on time so we can keep the lights on and the coffee flowing.
5. Intellectual Property
The work we create for you (once it’s paid for) belongs to you. Our tools, processes, and know-how remain ours. Think of it like hiring a chef: you get the meal, not the kitchen.
6. Liability
We’ll always do our best to deliver results, but we can’t promise Google will always behave or that social media algorithms won’t change overnight. We won’t be liable for things outside our control, but we’ll always act in good faith to keep your campaigns performing.
7. Termination
If either of us needs to end a project or agreement, we’ll do it in writing and keep things professional. No ghosting.
8. Changes to These Terms
We may update these Terms occasionally. If we do, we’ll post the changes here. Keep an eye out, though we’ll try not to make it boring.
If you have any questions about these Terms, contact us. We’ll happily explain in plain English.